KeepFor — Support
Save reels and TikToks for the people they're for.
Questions, bug reports, or feedback — email:
zjohnson19@fordham.edu
Common questions
- A saved item has no thumbnail or caption. This is expected for Instagram links and anything outside TikTok — KeepFor can only fetch a caption/thumbnail automatically for TikTok, since that's the only platform offering a public way to do it. The link, person, and category are still saved and fully findable either way. See the Privacy Policy for details on exactly what network requests the app makes.
- I can't browse a person I tagged, or "Ask" is locked. The free tier keeps your first three people (by whenever you added them) browsable, and "Ask" (natural-language search) is part of the one-time $4.99 unlock. Saving and tagging are never limited — only browsing already-saved content past that point is gated. Unlocking restores full access to everyone, past and future.
- I bought the unlock on another device / reinstalled the app. Tap "Restore Purchase" on the paywall screen — StoreKit restores it via your Apple ID, no account or login needed.
- I want to delete everything. Use "Clear All Data" in the app, or just delete the app — nothing is stored anywhere except on your phone, so removing the app removes everything.
Full privacy details: Privacy Policy.